The Royal Marsden Hospital (Sutton)

The Royal Marsden Hospital (Sutton) 2020-06-03 Person 5 5 0

This service could not be any better. The nurses, doctors, and staff on the chemo ward at Kingston Hospital are A-MAZ-ING! I was a little anxious since it was my first chemo session and they made me feel totally at home and completely comfortable. Everyone made sure I was reclined, relaxed, comfortable, well-fed, and well-watered. Beth was especially brilliant- an amazing personality and perfect for this job. Patient, kind, and funny. I was really touched by how caring the staff were despite these crazy COVID times. Keep up the excellent work!

The Royal Marsden Hospital (Sutton) 2020-06-03 Person 5 5 0

Eve Bowlender was very professional and kind and had extremely good infection control standards

The Royal Marsden Hospital (Sutton) 2020-05-26 Person 5 5 0

Questions not answered where I had no experience of the event. I attended the hospital for brief periods of radiotherapy. Waiting was minimal and the treatment was exceptional.

The Royal Marsden Hospital (Sutton) 2020-05-26 Person 5 5 0

I was very impressed with the care I received on the day of my operation. I was very nervous and apprehensive about what I was having done but was kept informed every step of the way from the moment I arrived on the ward until I was discharged from every member of staff involved in my case.

The Royal Marsden Hospital (Sutton) 2020-05-20 Person 5 5 0

everyone in the radiotherapy team were wonderfull people, who took time to listen and help with any problems

The Royal Marsden Hospital (Sutton) 2020-05-15 Person 5 5 0

Everyone. from the friendly faces at the main hospital entrance, the helpful radiotherapy receptionists to the kind, gentle ladies who were so careful and attentive at all times. No complaints at all. My only suggestions would be to perhaps recommend that you can do a few limbering up exercises in the changing cubicle ( I had been quite on edge in the waiting area...my reaction entirely, not caused by anything wrong!) and to ensure people are reminded to rest the heels onto the bed ( I found that my feet were totally rigid on the first trip)

The Royal Marsden Hospital (Sutton) 2020-05-05 Person 5 5 0

The treatment sessions were well organised and efficient to limit the amount of time at the hospital.

The Royal Marsden Hospital (Sutton) 2020-04-15 Person 5 5 0

I was at the hospital for 4 weeks. I find it hard to imagine what improvements could possible be made. Everyone was fantastic. Even the food, which I was concerned about in advance, was very good.

The Royal Marsden Hospital (Sutton) 2020-04-01 Person 5 5 0

I have found the care and attention that I was given exemplary, from the reception team to the nurses and radiographers. All of my questions that I had throughout my treatment were treated with respect and answered honestly. This became even more important as the Corona virus became a global pandemic. During this time the staff have remained calm and reassuring during a very difficult and challenging time. The only thing that I would say is that I had not realised that I would not be able to have my hair cut once my mask was made. I was due a hair cut after this and was told not to. If I had known this I would have arranged to have my hair trimmed before we started.

The Royal Marsden Hospital (Sutton) 2020-03-27 Person 4 5 0

At a very stressful time for me and with the Coronavirus looming, all the radiotherapy staff were outstanding. They were efficient and friendly, not always a combination found during treatment. Questions were answered and fears allayed.